Refund Policy

Last updated: July 7, 2026

Free plan

The Free plan doesn't require payment, so there's nothing to refund.

Paid plans (Premium Individual, Premium Family)

• First subscription, 7-day guarantee— if you're not satisfied within 7 days of your first payment on a plan, contact us for a full refund of that payment.
• Cancelling— you can cancel anytime from your account's billing settings. Your plan stays active through the end of the period you've already paid for, then moves to Free — no partial-period refund is issued for cancelling mid-cycle outside the 7-day window above.
• Renewals— monthly and yearly plans renew automatically until cancelled. We don't refund completed renewal charges except as required by law or at our discretion for billing errors.
• Failed payments— if a renewal payment fails, we retry it; if it continues to fail, your account moves to Free-plan limits until payment succeeds or you resubscribe. You won't be charged again until payment is restored.

How to request a refund

Email support@tennisexpensetracker.com with your account email and the reason for your request. We aim to respond within 2 business days.

Chargebacks

Please contact us before initiating a chargeback with your card issuer — we're able to resolve most billing issues directly and faster than a chargeback dispute. Accounts with an open chargeback may be suspended pending resolution.